Returns and Returns Policy
For refunds
If the product is returned within 28 days of its delivery, you will be reimbursed via the same payment method as was used initially.
If the product is returned after the 28th day after delivery, Logos Unlimited Schoolwear reserve the right to return the item to you at your cost of shipping. Any refusal to pay the shipping for the item to be returned, Logos Unlimited Schoolwear will be kept by for a further 28 days awaiting your collection. If you have not collected the order by this period, Logos Unlimited Schoolwear reserves the right to reclaim the items without any further notice.
If tests need to be carried out on the product, in the framework of the right of return, we will do our best to reimburse you as quickly as possible. This time period will depend on the nature of the technical tests performed by the After-Sales Service of your product’s manufacturer, for a maximum period of 28 working days.
All products: For any returned package, please go to the Website and follow the instructions for returning that item. Shipping fees are your responsibility, except if the product does not conform to the description of said product (you are responsible for any damage done during the shipping of the returned goods)
Making Returns
Please log in to your account and follow the simple return instructions! It’s all step by step and will provide all the information you require. If you prefer you can also email us at help@sud.co.uk where we will be happy to assist you in your return. The returns address is: Returns Unit 1 Sands Industrial Estate, Swalwell, Newcastle Upon Tyne, NE16 3DJ.
For refunds
If the product is returned within 28 days of its delivery, you will be reimbursed via the same payment method as was used initially.
If the product is returned after the 28th day after delivery, Logos Unlimited Schoolwear reserve the right to return the item to you at your cost of shipping. Any refusal to pay the shipping for the item to be returned, Logos Unlimited Schoolwear will be kept by for a further 28 days awaiting your collection. If you have not collected the order by this period, Logos Unlimited Schoolwear reserves the right to reclaim the items without any further notice.
If tests need to be carried out on the product, in the framework of the right of return, we will do our best to reimburse you as quickly as possible. This time period will depend on the nature of the technical tests performed by the After Sales Service of your product’s manufacturer, for a maximum period of 28 working days.
All products: For any returned package, please go to the Website and follow the instructions for returning that item. Shipping fees are your responsibility, except if the product does not conform to the description of said product (you are responsible for any damage done during the shipping of the returned goods).
Exchanges
If the product is returned within 28 days of its delivery, you will be reimbursed via the same payment method as was used initially.
If the product is returned after the 28th day after delivery, Logos Unlimited Schoolwear reserve the right to return the item to you at your cost of shipping. Any refusal to pay the shipping for the item to be returned, Logos Unlimited Schoolwear will be kept by for a further 28 days awaiting your collection. If you have not collected the order by this period, Logos Unlimited Schoolwear reserves the right to reclaim the items without any further notice.
If tests need to be carried out on the product, in the framework of the right of return, we will do our best to reimburse you as quickly as possible. This time period will depend on the nature of the technical tests performed by the After-Sales Service of your product’s manufacturer, for a maximum period of 28 working days.
All products: For any returned package, please go to the Website and follow the instructions for returning that item. Shipping fees are your responsibility, except if the product does not conform to the description of said product (you are responsible for any damage done during the shipping of the returned goods).
Faulty and Damaged Garments
If you are concerned an item is faulty, it is advised you notify us ASAP and return the item for inspection in-store or head office within 100 days of the purchase date along with the receipt. Please allow up to 28 days for the Manufacturers independent assessment if required.
